Privacy policy

In this privacy policy we explain how we handle your personal data when you use our services.

This is an English translation of our Dutch privacy policy. In case of any differences, the Dutch version prevails.

Introduction

To provide products and services, Label84 processes certain personal data. In this privacy policy we explain which data we collect, why we do so and how we protect your privacy.

Kamerinspectie is a service of Label84, established in the Netherlands and registered with the Dutch Chamber of Commerce under number 88004279. Label84 is responsible for the processing of personal data as described in this privacy policy.

This privacy policy applies to the website kamerinspectie.nl and to the Kamerinspectie app for Android.

What data do we collect?

We collect various types of personal data, including:

  • Name and contact details (such as email address)
  • Billing details (such as payment information and invoice details)
  • Usage data (such as IP address, browser type, device information and pages visited)
  • Inspection data (such as reports, photos of properties, signatures and any tenant details included in them)

Why do we collect this data?

We only process personal data when there is a valid legal basis for doing so.

Processing Legal basis Retention period
Account management Performance of the contract As long as the account is active, plus up to 30 days after termination
Billing Legal obligation 7 years
Inspection reports Performance of the contract As long as the account is active, plus up to 30 days after termination
Website analytics Consent Up to 26 months

How do we protect your data?

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. We only share your data with third parties when this is necessary to provide our services or when we are legally required to do so.

We do not keep your data longer than necessary for the purposes for which it was collected, or for as long as the law requires.

We keep billing data for 7 years because of tax obligations. Data of visitors who contact us but do not create an account is kept for up to 2 years after the last contact.

Inspection reports, photos and related data are kept as long as the account is active. After the account is terminated, this data remains available for export or recovery for up to 30 days, after which it is deleted.

We use cookies and similar technologies to improve your experience on our website.

We only collect personal data that is necessary for the purposes described.

Data security

All data is stored on secure servers. We use encrypted connections (TLS), access control, logging and periodic security checks to protect personal data.

Where possible, data is stored encrypted, and only authorised staff are given access to personal data.

Third parties and processors

We only share personal data with third parties when this is necessary to provide our services or when we are legally required to do so.

We use the following categories of processors:

  • Payment processors (Mollie)
  • Hosting providers (Leaseweb)
  • Cloud and storage services (AWS)
  • Email services (AWS)
  • Analytics services (Google Analytics)

We conclude data processing agreements with parties that process personal data on our behalf.

Personal data is in principle processed within the European Economic Area (EEA). If personal data is processed outside the EEA, this only happens on the basis of appropriate safeguards in accordance with the GDPR.

Google Analytics

With your consent, we use Google Analytics to gain insight into how our website is used. This may involve processing data such as IP address, browser information, device information and website usage.

We have taken appropriate measures to limit the privacy impact of Google Analytics, including disabling unnecessary data sharing where possible.

Your rights

You have the right to access, rectify and delete your personal data. You also have the right to restrict processing, to object to processing and to data portability.

You can delete your account, or only part of your data, yourself at any time. Read how on the page Delete your account.

Where processing is based on consent, you have the right to withdraw that consent at any time.

We do not make decisions based solely on automated processing that have legal effects for you.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we are not handling your personal data correctly.

Cookies

We use functional cookies for the website to work. These cookies are necessary and do not require consent.

For analytics cookies, including Google Analytics, we ask for your consent in advance through our cookie banner.

You can adjust your browser settings to refuse or delete cookies, but this may affect the functionality of our website.

Changes to this privacy policy

We reserve the right to change this privacy policy. We will inform users about important changes. The most recent version is always available on this website.

Contact

For questions about this privacy policy or the processing of personal data, you can contact:

Label84
Chamber of Commerce: 88004279
Email: info@label84.com
Website: www.label84.com

Where applicable, you can also submit privacy requests to the email address above.

This privacy policy was last updated on 15 October 2026.

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